Shipping & Returns

The transportation of your parcel

Packages are usually shipped the same day (working day) after receipt of your payment. The standard shipping method is provided by coliposte and mail with tracking number. Whatever the chosen method of shipping, we will provide as soon as possible a link that allows you to track online delivery of your package.

Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each of them. Your package is shipped at your own risk, but special care is taken to protect fragile parcels ..

Packages are oversized and protected.

We deliver to: Austria, Belgium, Canada, China, Spain, Finland, France, overseas, Greece, Italy, Japan, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, United Kingdom, Sweden, Switzerland ,Denmark, USA, Canada, Hong Kong, Norway, Australia, Singapore, Eire, New Zealand, South Korea, Israel, Bolivia, Slovakia, Slovenia, Guadeloupe, Martinique, New Caledonia, French Polynesia, St Pierre et Miquelon, Russia , Estonia, Hungary, Lithuania, Guyana, the meeting, Morocco, Algeria.

Removing the store:

You want to pick up your order at the point of withdrawal Monistrol sur Loire

You will receive an e-mail confirming the availability of your order total.

Thank you for you must bring your invoice for any withdrawal of goods, no withdrawal may take place without this documentation.

Point of withdrawal:

Cyberspass

31, avenue de la Liberation

43,120 Monistrol sur Loire

Hours: Tuesday to Friday from 9:00 a.m. to 12:00 p.m. and 2:00 p.m. to 7:00 p.m., Saturday from 9:00 a.m. to 12:00 p.m.

Shipping by mail:

In domestic within 48 hours * with tracking your package via a tracking number on the order history of your account.

* In international, time available on the website coliposte International.

Delivery with Chronopost:

In domestic in 24H * (delivery before 1:00 p.m.) with tracking your package via a tracking number on the order history of your account.

* In international, time available on the website chronopost International.

TNT Express Delivery:

In domestic (excluding Corsica) in 24H * (delivery before 13:00, or early afternoon in rural areas, according to availability of service tnt) forcontrols which items are in stock and placed before 12:00 on weekdays with tracking your package via a tracking number to the history control of your account.

Service Delivery approved Class 3 (transporting hazardous petroleum products, including fuel for RC)

* Generally recorded time in days since the start of the package and on items in stock.